Jeanne Bliss

Jeanne Bliss is the founder of CustomerBliss (www.customerbliss.com) and co-founder of the Customer Experience Professionals Association. She helps companies grow by improving customers’ lives.

Jeanne pioneered the role of the Chief Customer Officer, holding the first-ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker, and Allstate Corporations. As the author of three best-selling books, she’s a sought after speaker and thought-leader, moving people from talking to the action!