Jeanne Bliss

Management Consulting

Jeanne Bliss is the founder of CustomerBliss ( and co-founder of the Customer Experience Professionals Association. She helps companies grow by improving customers’ lives.
Jeanne pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. As the author of three best-selling books, she’s a sought after speaker and thought-leader, moving people from talk to action!

Select Insights

How Trader Joe's Connects With Their Customers

Be a Great Leader ,  Grow My Business

Honoring Donors as Assets

Grow My Business

Elevating Customers as Assets to Remove Survey Score Addiction

Be a Great Leader ,  Grow My Business ,  Serve My Customers

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